More Info
- General Info
- We at Benchmark want to be your Realtor of choice when it comes to buying or renting a home.Whether you are looking to sell or rent your present home, purchase a new home, or simply to invest, we are confident that we can help you.
- Payment method
- check, cash
- Neighborhood
- Vista del Sol East
- Languages
- English, Spanish
- Categories
Reviews
08/23/2016
Everything runs smoothly when they want your money (move-in)! Then they can take their time to fix things - some things go unfixed period. The problem is when you move out! They look for reasons NOT to give you your FULL deposit back. Anything they can do to keep your money. On walk-through, I specifically asked if there was anything that would prevent me from getting my security deposit back in FULL and she said no. Then when I get my deposit check back - she withheld money for carpet cleaning which was already done. They are thieves! I would NOT recommend!!!
08/04/2016
F****** horrible. I ask for reimbursement on a plumbing bill or deduct it from the pet deposit. In turn I hear it's not our problem. Do not rent from these worthless f****!!!!!
08/08/2015
I think that the service here is HORRIBLE! Our property manager Ana Ologue never ever answers the phone, it takes forever to get a repair done! I wish I could get out of the lease and go somewhere else!!
01/23/2015
Decent service. I never saw my agent Liz again after signing my lease papers. Had some issues where we had to have things repaired and they took longer than I would have liked. Issue such as the roof and ceiling leaking, water damage to some cabinet after a broken disposal started leaking. Charged me for some little BS things when I moved out. Even though the move-in inspection showed the house was not in great shape to begin with.
01/07/2015
Working with Benchmark has been excellent. I was hesitant in choosing Benchmark because there were so many options! I'm so glad I did. Renting from Benchmark has proven to be an excellent decision. I have zero problems with them, they always keep the property well maintained and respond quickly to my needs.
11/13/2014
No worries, just great service! I feel they keep me informed and handle my concerns swiftly. Working with Benchmark has really taken a load off...Absolutely no problems. I'm glad we're working with Benchmark. They are the best!
10/22/2014
The agent we worked with was the most exceptional we've ever had! Thanks to Benchmark, we are really enjoying our home. They are very helpful and keep our house well maintained. Our experience working with Benchmark has really been great!
07/01/2014
We are renting a home with Benchmark, and all our experiences with them have been fantastic! On repairs, they have responded promptly, if not the same day, the very next day. They replaced a toilet and cleaned out the sewer line. And just the other day, they installed a new garbage disposal.. Ana is great. And all the maintenance people have been great. I've never experienced anything like this before!
06/27/2014
After some delays with a contractor, Liz, our agent got a new contractor who promptly replaced the window screens and blinds, and installed a brand new dishwasher. As a renter with Benchmark, I feel they keep me informed and handle my concerns quickly. I would recommend Benchmark as a great real estate management company and give them a 9 on a scale from 1 to 10.
06/26/2014
I have been renting from Benchmark for about 2 years. We have been very happy with their promptness in replying to repairs that needed to be taken care of. I would recommend them to a friend.
06/25/2014
I am very satisfied with Benchmark Realty. John, who was my realtor was very professional and very curteous. I feel that the outcome was very good and I always recommend their services.
06/24/2014
We have been renting with Benchmark for about 2 years. Ana has been great to work with. When something needs repair or attention she gets someone out here within the hour.
06/23/2014
My experience was very good. Benchmark is managing my home that I am renting. The realtor that I worked with was very helpful and courteous. I am very happy with the outcome and will recommend their services.
06/18/2014
I am renting a home from Benchmark. My Realtor who was John Hogan was very helpful and professional. I am happy with the outcome and would very much recommend their services.
03/07/2013
The worst landlords ever. Just DO NOT rent from this company. We get inspected every two to three months to see if our house is always up to "model home" standard. And our landlord, Beverley, has told us that it should always be ready for her to walk in with potential renter and be ready to sale. Uuugg... Hello. I live here and pay my rent. Where the hell did my rights go? If you want a frickin model home, Beverley, then don't frickin rent any of your properties out. There is a reason why people don't live in model homes, if you need me to explain it to you I will.
11/02/2011
This is the worst company you will encounter. The properties are not taken care of and checked. Does not return calls. Better look for rental companies that are reliable and will take care of your investment. Even renters complain. I'm just a very concern client.
Details
Phone: (915) 593-7218
Address: 1852 Dale Douglas Dr, El Paso, TX 79936
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