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Cincinnati's #1 Rated Movers
- General Info
- 4WeHelp Movers and Moving Services is a local professional moving company that has been serving Cincinnati since 2004. Our licensed moving crews are insured, uniformed and background checked for your safety. Having more than one crew means we can handle last minute jobs and unusual requests. -Traditional moving services - Moving Labor Services -Loading/Unloading of rental trucks (UHaul Budget Penske) -Loading/Unloading of storage spaces (your basement or the storage space)
- Email Business
- Brands
- TreeFree Boxes
- Payment method
- check, amex, discover, master card, visa
- Neighborhoods
- Bond Hill, Central Business District
- Accreditation
Certified Member of AMLPA
- Other Link
- Categories
Reviews
05/20/2015
I had two experiences with 4WeHelp Movers, one very good, one very bad. Since I can't give 2.5 stars, I’m giving them 2 stars because my last experience was especially bad.
The first time that I used them I had such a great experience that I decided to use them again and requested an estimate for a move that my wife and I were making. Two days after receiving their estimate I called with a series of questions. I was told very politely that the questions would soon be answered by their long distance manager, Jon, who was in Texas. I called back the next day on Monday morning and reiterated my questions. They were: 1) Would the movers help us pack larger items? 2) Since I wanted them to pack some of our items, would they be doing this the previous day or the same day? 3) Since the move was on Monday and their website stated that there was a discount for moves on Monday, Tuesday, or Wednesday, would it be possible to get a discount? 4) What would happen if I had over or under-estimated the number of boxes? Jon began by telling me that even though my estimate from three days earlier had 80 boxes under the heading “3.1 (4WH packed),” he did not have time to pack them. I then asked him to re-price my estimate since I should not be paying for packing that he were not providing. He told me that my request that the price be adjusted for the boxes that he would no longer be packing and my request for a 10% discount that was on their website convinced him that 4WeHelp was not the right company for me and that they were not interested in my business.
I wasted time going through the entire estimation process and then was left to dry in a rude and unprofessional way. The management of 4WeHelp needs to appreciate that giving a customer an estimate and then, three days later, telling them that boxes marked “4WH packed” are in fact not 4WH packed is a problem. Telling them that the price won’t change as a result of this difference is another problem. And treating a customer who is asking for a correct estimate and for a 10% discount that is mentioned on their website as a problem-maker is bad service. I rarely write negative reviews like this, but figured that others should know about this.
11/02/2014
besides being an hour late, i thought they did a good job. supposed to have 3 guys and 5 showed up. 2 in a personal vehicle. guys were nice, but once the move was complete, that is when the problems started. tools went missing and wife's diamond necklace is missing. also tip was not distributed evenly. gave to one of the guys and he decided to keep 25% for himself and still take a cut of the remaining 75%. would not recommend to anyone that wants all of their belongings moved without disappearing.
07/28/2012
Provided by SuperpagesI prepared everything I could in advance, like removing drawers from furniture. Two movers showed up when they said they would; filled their 14-foot truck with furniture in one hour; and emptied it in less than one hour. They carried everything with straps, so there was no dolly banging the furniture on stairs. Both were polite and professional.I was extremely happy.
06/09/2010
Provided by Superpageswhile they did take my job with less than a weeks notice, on the day of the move they were late by several hours, and the lady running thing was obviously working from home off her cell phone and kept telling me they were around the corner when they weren't. otherwise the move went great!
11/09/2009
Provided by SuperpagesWe are really glad we hired them. We had planned for my friends to help us move but my wife made arrangements because she didn't think my friends would show up. She says I have to point out that she was right. I was the one that hired these movers and it was the smartest decision either one of us made during our whole move.
10/24/2009
Provided by SuperpagesAt first we went with a cheaper company but I realized their number was really just a cell phone and their business address was for an apartment complex. I have a lot of valuable things so I was nervous about letting a company run out of someone's bedroom do our move so we canceled and called 4WeHelp. Boy our we glad we changed our mind. There is no way anyone could do a better job than this moving company.
09/04/2009
Provided by SuperpagesAt first these guys seemed a little weird. They were actually singing while moving furniture. But they got the job done, and packed the truck so well that I didn't have to worry about my furniture when driving 200 miles to Cleveland. But they are nice guys, I would recommend them, and not just because they made me promise to leave a recommendation. Probably a much better deal than you could find with a bigger company.
09/03/2009
Provided by SuperpagesI hired We Help LLC because I am a single mom and I just needed help with the big stuff.A lot of the companies I called sounded very trashy on the phone, like some guys just put an ad online to see who would call.When I called the number on 4wehelp they were very professional and answered all the questions I had which probably seemed very silly. When they showed up they were all wearing uniforms and did their very best to put my worries at ease. I would never hire any other company now.
08/26/2009
Provided by SuperpagesI hired We Help LLC because I am a single mom and I just needed help with the big stuff.A lot of the companies I called sounded very trashy on the phone, like some guys just put an ad online to see who would call.When I called We Help LLC they were very professional and answered all the questions I had which probably seemed very silly. When they showed up they were all wearing uniforms and did their very best to put my worries at ease. I would never hire any other company now.
08/04/2006
Provided by SuperpagesThese guys were really helpful, my storage pods were delayed and they allowed me to reschedule twice. Then they shower up on time and worked 3 hours in the 96 degree heat.
Details
Phone: (513) 575-4357
Address: 4672 Paddock Rd Suite A, Cincinnati, OH 45229
Website: http://www.4wehelp.com