More Info
- Email Business
- Extra Phones
MobilePhone: (505) 688-5103
- Brands
- Designer, opi
- Payment method
- debit, check, cash, all major credit cards
- Location
- Encantada Sq
- Neighborhood
- Uptown
- Other Link
- Categories
GalleryView all (2)
Reviews
05/02/2012
VERY RUDE! I purchased a groupon for a facial. When I scheduled, I was told that they are booking one month out because of the groupon deal (understandable). So I went ahead and scheduled one month out. Well the day of my facial, a family emergency came up and I was unable to call or cancel the appointment. The next day I called to reschedule, I spoke to a lady named TAMARA, who I believe does the facials, and she WAS VERY RUDE and says she cannot reschedule me nor honor my groupon that I paid for because I no showed! I explained I had a family emergency and she was still very rude and said they will not honor my groupon and I cannot schedule and basically I was out of luck! I called groupon and reported them and I intend to pursue this further. Very poor customer service I have ever experienced. WOW
Details
Phone: (505) 881-1616
Address: 2661 Louisiana Blvd NE, Albuquerque, NM 87110
Website: http://www.merlenorman.com
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