Accepted Insurance
Hamilton Eye Institute - UT Medical Group Inc has not yet specified accepted insurance plans.
Specialties
Hamilton Eye Institute - UT Medical Group Inc has not yet specified any specialties.
More Info
- Payment method
- all major credit cards, check, insurance, amex, discover, master card, visa
- Location
- 930 Madison Bldg
- Neighborhood
- Midtown
- Other Link
- Categories
- Other Information
Parking: Garage
Wheelchair Accessible: Yes
GalleryView all (1)
Reviews
04/08/2015
Phone tag is the norm with the one person who sets appointments and who is only available for phone calls one or two days a week at the Midtown office, and she doesn't return phone calls promptly. I have a procedure scheduled next week, was told I would get paperwork. Still no paperwork, and the office just says they will leave messages for her. But the doctors are awesome!
02/16/2015
We drove nearly 3 hours on icy roads to make our needed appointment, to find out they were closed. No one bothered to call us. Will never be back!
03/20/2012
The problem with them is not the doctors (who are great by the way) but the support staff. They were supposed to call me a couple of days ago with the time of my surgery and pre-surgery instructions. They never did until I called them up late in the evening to find out what was going on. If they are short-staffed when it comes to keeping appointments and scheduling, they need to hire more people! Sad that they have only my 2 starts even though the doctors are excellent!
01/05/2012
The quality of work is okay, however, keeping of appointment time is severely lacking. The staff unfortunately do not admit to any mistake on their part. I was called and informed to pick up my sister at 8.30 am. Being at work, I had to get excused by my superiors from work for an hour in order to pick her up. When I got there, her surgery hadn't even began-she was there at 7am. The staff did not bother to explain/apologize for this delay. Instead, in a rather condescending manner let me know I should have been there to start with-well if wishes were horses beggars would ride. I had to go back to work forcing my sister to wait for hrs till my shift ended. Very unprofessional. If time was kept none this would have happened.
Details
Phone: (901) 448-6650
Address: 930 Madison Ave, Memphis, TN 38103
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